When you purchase a watch from Prince Electronics, we email you the shipping tracking number and order updates so that you can track your package. We know that shipping is important to you so please contact us if you have any questions about shipping that are not answered below.
Shipping Rates & Options
We ship all packages via Express courier, shipping costs are calculated during Checkout. We pack all goods in their new original box with foam protection. We take every measure possible to ensure that your merchandise with box arrives in the best possible condition in a timely manner. Please contact us if you have any special shipping requests.
Return Policy & Exchanges (Refunds)
We trust that you will be pleased with your purchase so we've made returning items easy. Watches can be returned within 14 days for a refund, as long as they are unworn. This only applies to our retail custmers.
In the event that you are unhappy with your purchase and wish to return it, please email prince@princeelectronics.co.uk with details of the return and post the goods to:
Returns
Prince Electronics
7 Leyden Street/Cobb Street
London
E1 7LE
Please be advised that when receiving shipments from outside your own country, you will be charged a duty and/or tax for the import of the watch. This amount varies from country to country. Please check with your local customs office for the percentage. |